The second-hand marketplace Shoppers Express Displeasure About Size Updates
Members of the platform have expressed outrage after an update resulted in listings displaying inaccurate size information.
The popular resale platform has updated its size classifications for female and kids' apparel failing to inform all shoppers about the modification.
Online Platforms Backlash
Many shoppers and sellers are posting online stating that platform listings now display a different size category compared to what was initially listed due to the recalibration.
The company said the new system was more in line with similar services.
The platform has recommended to review their products and adjust the sizing manually if necessary, which has left users frustrated.
Size Classification Modifications
Before the change, the sizing featured a single numeric size and a letter, such as S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
In some cases, the measurements have been reclassified - such as a large size was previously a 12 but currently displays as UK 16-18.
Shopper Stories
A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Another user, based in Glasgow, stated items she posted featuring size 14 markings were showing in the marketplace as size 20–22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she said.
Required Changes
A different user, from Derby, explained she became annoyed because the modification necessitated personal updates the measurements for "each individual item".
"This situation is especially annoying, as I'm chronically ill and selling on Vinted has been paramount following partial earnings loss," she explained.
Service Background
The service features exceeding 100 million shoppers, comprising 18 million UK members.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This represents another occasion when a surprising modification to the app has proved unpopular: last year, the service retracted a modification regarding delivery choices following member complaints.
